Operational services

An industry veteran, Sharada Nandakumar brings more than three decades of experience, spanning the length and breadth of the ever-evolving technology industry. She has extensive experience in managing large businesses and operations, service delivery and digital transformations.

Prior to Voya India, Sharada was with ‘Wipro’ where she spent more than 21 years in various roles in delivery, presales, sales and business head. She has global expertise, building customer relationships across the United States, Europe, India, Middle East and Africa. Sharada’s strengths lie in building and maintaining strong customer relationships, stakeholder and people management.

At Voya India, Sharada has played a crucial role in stabilizing the India Office, building a strong culture of trust, collaboration and camaraderie and accelerating the journey of building a strong global capability centre.

Vaibhav has more than 24 years of experience in Information Technology (IT), with a focus on building and scaling large global delivery teams to deliver legacy modernization, cloud and digital transformations. He has extensive experience in conceptualizing and delivering multi-year business transformation and roadmaps, delivering value to end customers.

At Voya India, Vaibhav is responsible for the entire IT delivery. He is a passionate team builder and collaborator, well-versed with agile delivery execution in a multi-cultural, multi-location ecosystem.

Alok Kumar Tiwari is a seasoned leader at Voya India, having over two decades of experience in steering organizational growth through strategic initiatives and navigating intricate transitions. With a rich background in transitions, operational excellence, and learning and development, Alok has left an indelible mark across various domains including Retirement services (DC and DB plans), Health benefits, Actuarial services, and investment consulting. He is known for spearheading large-scale transformations spanning multiple locations, fostering capability development in cutting-edge fields like Wealth Management and Actuarial Sciences.

At Voya India, he channels his vast knowledge to guide teams towards achieving pivotal business goals, cultivating a culture of innovation and continuous improvement. He serves as a driving force for change within the organization, steering teams consistently to progress towards their goals and success.

Nitin brings more than 27 years of diverse experience in statutory compliance and reporting, entrepreneurial ventures, Finance back-office operations, and consulting. His core strengths lie in General Accounting and Reporting, Financial Plans and Analysis (FP&A), Mergers and Acquisitions (M&A), System Integrations, and Finance Shared Service Centre(FSSC) setup.

At his previous organization Nitin was the head of Finance managing local statutory reporting, consolidation, Finance shared services, acquisitions and integrations, technology procurement, facilities, and legal.

Nitin has also worked with organizations such as Ernst & Young, Capgemini, Symphony Teleca, Honeywell, and Accenture, where he held various positions and made significant contributions. In his current role at Voya India, Nitin oversees Finance, facilities, procurement, and legal functions.

Roli is a passionate Human Resource (HR) professional with more than two  decades of HR experience in global capabilities centre (GCC) and services  organizations. Her experience spans across consulting, reinsurance and technology with SwissRe, Genpact, and ANSR regional and global roles.

She focusses on employee lifecycle and has helped organizations in fast-paced ramp-ups, designing and leading employee experience, talent management strategies, and culture-building initiatives. Roli has a double masters in Economics & Human Resources and is a certified coach and Neuro Linguistic Programming (NLP) Practitioner, Certified Green Belt and Design Thinking Professional.

In her current role at Voya India, Roli heads the human resource function.

Deepak has more than 24 years of experience, having worked in global services, product companies, and captive delivery centres. He has worked with companies like Target Corporation, Mindtree, Happiest Minds, i2 Technologies (JDA), Pure Software, and Ness Technologies. With extensive experience in program and project management, software delivery, captive setup, pre-sales, software development, quality assurance, and testing. Deepak has been a part of global transformation programs, process framework inception, and implementation.

In his current role at Voya India, Deepak heads the Business Operations Team encompassing the functions of project management office (PMO) and Operations, working with the business and Voya together to make it more efficient and accurate. Along with leading the company’s strategy, he also oversees the implementation of key initiatives and themes, such as innovation and automation.

Joydeep is a seasoned Information Technology (IT) leader with 23 years of extensive experience in driving digital transformation for global companies in Manufacturing, Telecom, Finance, and Information Technology & Enterprise System (IT/ ITES) verticals. He has experience setting up both in-house and outsourced delivery centres for large-scale global capability centres in India as well as managing massive transitions in people, processes, and systems.

In his current role at Voya India, Joydeep is heading internal systems and infrastructure and will be a key enabler in our journey toward autonomy.

Nayazuddin Meer has been associated with the Information Technology industry for more than two decades. Before embarking on his journey at Voya India, Nayaz was associated with Wipro Limited, SLK Software and Mindteck.

Nayaz comes with in-depth knowledge of Talent Acquisition and Human Resource functions globally, across the United States, Middle East, and India. He holds a Master’s degree in Human Resources Management and a Bachelor’s degree in Mechanical Engineering.

In his current role at Voya India, Nayaz heads the Talent Acquisition function.

Vaidhyanathan has more than 20 years of experience in risk management, governance, internal compliance, and audit across diverse industries, including Information Technology (IT) & Information Technology & Enterprise System (ITES), banking, automotive, and more. His hands-on experience in IT risk and governance frameworks, internal audit, and reputational risk management makes him the ideal leader for this role.

He has successfully spearheaded risk management initiatives and governance frameworks in corporate and IT business delivery unit functions. He has extensive experience in delivering technology solutions, program governance, and risk management.
In his current role at Voya India, he is leading the Enterprise Risk and Compliance function.