Explore our journey of empowerment and social impact
Our mission is to build an exceptional Global Capability Center (GCC) while developing and deploying innovative and impactful solutions for Voya.
Our vision is to propel Voya's growth journey by providing unparalleled technology, analytics, and business solutions.
An industry veteran, Sharada Nandakumar brings more than three decades of experience, spanning the length and breadth of the ever-evolving technology industry. She has extensive experience in managing large businesses and operations, service delivery, and digital transformations.
Prior to Voya India, Sharada was with ‘Wipro’, where she spent more than 21 years in various roles in delivery, presales, sales, and business head. She has global expertise, building customer relationships across the United States, Europe, India, the Middle East, and Africa. Sharada’s strengths lie in building and maintaining strong customer relationships and in stakeholder and people management.
At Voya India, Sharada has played a crucial role in stabilizing the India Office, building a strong culture of trust, collaboration, and camaraderie, and accelerating the journey of building a strong global capability center.
Santhosh Keshavan joined Voya as Chief Information Officer (CIO) in September 2017.
Santhosh’s 25 years of extensive experience include strategic planning on a global scale, driving transformational, sustainable change, and leveraging leading-edge technologies to enable innovative solutions, operational excellence, and business growth.
His leadership skills, combined with his deep technical expertise, have been instrumental in refining business processes, enhancing the customer experience, and advancing Voya’s strategic technology vision.
Nitin brings more than 27 years of diverse experience in statutory compliance and reporting, entrepreneurial ventures, Finance back-office operations, and consulting. His core strengths lie in General Accounting and Reporting, Financial Plans and Analysis (FP&A), Mergers and Acquisitions (M&A), System Integrations, and Finance Shared Service Centre (FSSC) setup.
At his previous organization, Nitin was the head of Finance managing local statutory reporting, consolidation, Finance shared services, acquisitions and integrations, technology procurement, facilities, and legal.
Nitin has also worked with organizations such as Ernst & Young, Capgemini, Symphony Teleca, Honeywell, and Accenture, where he held various positions and made significant contributions. In his current role at Voya India, Nitin oversees Finance, facilities, procurement, and legal functions.
Lori is the senior strategic HR thought partner for Voya’s EVP and CIO and the global technology organization. She is accountable for collaborating on organizational strategy and guiding the business on workforce strategy, talent management, cultural integration, diversity and inclusion, compensation, and retention. She has more than 25 years of experience in HR leadership, specializing in talent initiatives for global organizations and supporting acquisitions and divestitures. She also serves on Voya’s Enterprise Leadership Team.
Prior to joining Voya, Lori spent over ten years as SVP HR at Synchrony, primarily supporting the EVP and CIO in leading multiple people initiatives, including establishing university partnerships and driving organizational transformation. Lori has earlier held HR leadership positions at Stryker, IntegraMed, MasterCard, PepsiCo, and Deloitte Consulting. She holds a bachelor’s degree from Pace University. Lori is passionate about diversity, equity, and inclusion, with active involvement in various programs throughout her career.
Frank O’Neill is the Chief Risk Officer for Voya Financial. Mr. O’Neill is responsible for overseeing the enterprise-wide and business-level risk monitoring and management program for the organization. The responsibilities include working with the Board of Directors and senior management to establish and manage an enterprise risk appetite framework consistent with the company’s strategic goals.
Prior to his current role, Mr. O’Neill was the Chief Financial Officer and Chief Risk Officer for the Wealth and Health business segments. In this role, he was responsible for the management of the financial health and risk management of the businesses. Prior to joining Voya in 2015, Mr. O’Neill was the Senior Vice President, Corporate Development, for Manulife Financial. Responsibilities included the management of business development opportunities (mergers and acquisitions) and the design and implementation of capital management solutions.
Our EVP statement embodies our essence by prioritizing employees first
Our Employee Value Proposition helps encapsulate the shared values in our organization. It is the foundation upon which our people-centric culture stands, it’s a commitment that allows our employees to shape their own destinies and drive recognizable growth.
We go beyond growth and impact, placing the employee firmly in the driver’s seat. The word ‘invested’ emphasizes alignment with purpose, belief in one’s potential, and the freedom given to every employee to drive change.
Nurturing the entrepreneurial spirit within each of us
Embracing differences through empathy and an open mind
Taking pride in the constant evolution and continuous improvement of our people
We prioritize our people, fostering employee communities to drive impactful change. This belief, integral to Voya India’s culture, defines our ethos at Voya India, promoting empathy, evolution, and an entrepreneurial spirit.
Our Employee-Led Councils (ELCs) exemplify our commitment to uniting our workforce around shared interests. These councils go beyond building community and support, serving as platforms for group volunteer activities, and offering paid time off for causes employees are passionate about. This approach strengthens the emotional connection between employees and the organization, uniting us in our quest for positive change.
ELCs play a crucial role in fostering a diverse and inclusive culture that celebrates unique perspectives.
Cultivate an environment that values every voice equally
Establish a unified framework for fostering inclusivity
Learn moreFoster an engaging work environment for our Gen Z employees
Nurture the growth of our Gen Z employees
Fulfill our responsibilities as conscientious corporate citizens
Engage our employees in contributing to community well-being beyond business goals
Promote responsible environmental stewardship, social progress, and economic stability
Implement eco-friendly practices within our company premises
Empathy is more than just a word; it’s woven into our culture and embedded in our values. We firmly believe that any form of social impact, no matter its size, holds tremendous value. Our Corporate Social Responsibility (CSR) framework is not just a commitment, but a reflection of our core values and our Employee Value Proposition (EVP) pillar – Empathy.
Where success begins
Voya Financial serves as the guiding force behind Voya India as its parent entity. This collaborative approach fosters a powerful synergy, propelling both Voya Financial and Voya India toward the shared goals.
We at Voya are committed to removing obstacles from the way of financial security and a more contented life. Our individual, workplace, and institutional clients can become well-planned, well-invested, and well-protected with the help of the leading health, wealth, and investment company we represent.
Voya Financial, Inc. (NYSE: VOYA), a leader in our sector, oversees over $790 billion in assets under management and administration. We are honored to be named a member of the Bloomberg Gender-Equality Index, one of the World’s Most Ethical Companies® by the Ethisphere Institute, and a “Best Place to Work for Disability Inclusion” on the Disability Equality Index.
We are driven by a strong commitment to create value for both our clients and society at large by conducting business in a way that is socially, environmentally, economically, and ethically responsible.
Employees
Assets under management
and administration
Retirement plan provider
Largest global
asset managers
Supplement health insurance provider
*Data as of March 31, 2023
Help us build financial confidence and ethical responsibility, for a brighter future and a more fulfilling life
Products and services offered through the Voya® family of companies.
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Copyright 2023 Voya Global Services Pvt. Ltd. All rights reserved.
(Formerly known as VFI SLK Global Services Private Limited)
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An industry veteran, Sharada Nandakumar brings more than three decades of experience, spanning the length and breadth of the ever-evolving technology industry. She has extensive experience in managing large businesses and operations, service delivery and digital transformations.
Prior to Voya India, Sharada was with ‘Wipro’ where she spent more than 21 years in various roles in delivery, presales, sales and business head. She has global expertise, building customer relationships across the United States, Europe, India, Middle East and Africa. Sharada’s strengths lie in building and maintaining strong customer relationships, stakeholder and people management.
At Voya India, Sharada has played a crucial role in stabilizing the India Office, building a strong culture of trust, collaboration and camaraderie and accelerating the journey of building a strong global capability centre.
Vaibhav has more than 24 years of experience in Information Technology (IT), with a focus on building and scaling large global delivery teams to deliver legacy modernization, cloud and digital transformations. He has extensive experience in conceptualizing and delivering multi-year business transformation and roadmaps, delivering value to end customers.
At Voya India, Vaibhav is responsible for the entire IT delivery. He is a passionate team builder and collaborator, well-versed with agile delivery execution in a multi-cultural, multi-location ecosystem.
Alok Kumar Tiwari is a seasoned leader at Voya India, having over two decades of experience in steering organizational growth through strategic initiatives and navigating intricate transitions. With a rich background in transitions, operational excellence, and learning and development, Alok has left an indelible mark across various domains including Retirement services (DC and DB plans), Health benefits, Actuarial services, and investment consulting. He is known for spearheading large-scale transformations spanning multiple locations, fostering capability development in cutting-edge fields like Wealth Management and Actuarial Sciences.
At Voya India, he channels his vast knowledge to guide teams towards achieving pivotal business goals, cultivating a culture of innovation and continuous improvement. He serves as a driving force for change within the organization, steering teams consistently to progress towards their goals and success.
Nitin brings more than 27 years of diverse experience in statutory compliance and reporting, entrepreneurial ventures, Finance back-office operations, and consulting. His core strengths lie in General Accounting and Reporting, Financial Plans and Analysis (FP&A), Mergers and Acquisitions (M&A), System Integrations, and Finance Shared Service Centre(FSSC) setup.
At his previous organization Nitin was the head of Finance managing local statutory reporting, consolidation, Finance shared services, acquisitions and integrations, technology procurement, facilities, and legal.
Nitin has also worked with organizations such as Ernst & Young, Capgemini, Symphony Teleca, Honeywell, and Accenture, where he held various positions and made significant contributions. In his current role at Voya India, Nitin oversees Finance, facilities, procurement, and legal functions.
Roli is a passionate Human Resource (HR) professional with more than two decades of HR experience in global capabilities centre (GCC) and services organizations. Her experience spans across consulting, reinsurance and technology with SwissRe, Genpact, and ANSR regional and global roles.
She focusses on employee lifecycle and has helped organizations in fast-paced ramp-ups, designing and leading employee experience, talent management strategies, and culture-building initiatives. Roli has a double masters in Economics & Human Resources and is a certified coach and Neuro Linguistic Programming (NLP) Practitioner, Certified Green Belt and Design Thinking Professional.
In her current role at Voya India, Roli heads the human resource function.
Deepak has more than 24 years of experience, having worked in global services, product companies, and captive delivery centres. He has worked with companies like Target Corporation, Mindtree, Happiest Minds, i2 Technologies (JDA), Pure Software, and Ness Technologies. With extensive experience in program and project management, software delivery, captive setup, pre-sales, software development, quality assurance, and testing. Deepak has been a part of global transformation programs, process framework inception, and implementation.
In his current role at Voya India, Deepak heads the Business Operations Team encompassing the functions of project management office (PMO) and Operations, working with the business and Voya together to make it more efficient and accurate. Along with leading the company’s strategy, he also oversees the implementation of key initiatives and themes, such as innovation and automation.
Joydeep is a seasoned Information Technology (IT) leader with 23 years of extensive experience in driving digital transformation for global companies in Manufacturing, Telecom, Finance, and Information Technology & Enterprise System (IT/ ITES) verticals. He has experience setting up both in-house and outsourced delivery centres for large-scale global capability centres in India as well as managing massive transitions in people, processes, and systems.
In his current role at Voya India, Joydeep is heading internal systems and infrastructure and will be a key enabler in our journey toward autonomy.
Nayazuddin Meer has been associated with the Information Technology industry for more than two decades. Before embarking on his journey at Voya India, Nayaz was associated with Wipro Limited, SLK Software and Mindteck.
Nayaz comes with in-depth knowledge of Talent Acquisition and Human Resource functions globally, across the United States, Middle East, and India. He holds a Master’s degree in Human Resources Management and a Bachelor’s degree in Mechanical Engineering.
In his current role at Voya India, Nayaz heads the Talent Acquisition function.
Vaidhyanathan has more than 20 years of experience in risk management, governance, internal compliance, and audit across diverse industries, including Information Technology (IT) & Information Technology & Enterprise System (ITES), banking, automotive, and more. His hands-on experience in IT risk and governance frameworks, internal audit, and reputational risk management makes him the ideal leader for this role.
He has successfully spearheaded risk management initiatives and governance frameworks in corporate and IT business delivery unit functions. He has extensive experience in delivering technology solutions, program governance, and risk management.
In his current role at Voya India, he is leading the Enterprise Risk and Compliance function.
Chief Executive Officer, Voya India
An industry veteran, Sharada Nandakumar brings more than three decades of experience, spanning the length and breadth of the ever-evolving technology industry. She has extensive experience in managing large businesses and operations, service delivery, and digital transformations.
Prior to Voya India, Sharada was with ‘Wipro’, where she spent more than 21 years in various roles in delivery, presales, sales, and business head. She has global expertise, building customer relationships across the United States, Europe, India, the Middle East, and Africa. Sharada’s strengths lie in building and maintaining strong customer relationships and in stakeholder and people management.
At Voya India, Sharada has played a crucial role in stabilizing the India Office, building a strong culture of trust, collaboration, and camaraderie, and accelerating the journey of building a strong global capability center.
Executive Vice President and Chief Information Officer, Voya Financial
Santhosh Keshavan joined Voya as Chief Information Officer (CIO) in September 2017.
Santhosh’s 25 years of extensive experience include strategic planning on a global scale, driving transformational, sustainable change, and leveraging leading-edge technologies to enable innovative solutions, operational excellence, and business growth.
His leadership skills, combined with his deep technical expertise, have been instrumental in refining business processes, enhancing the customer experience, and advancing Voya’s strategic technology vision.
Head - Finance, Voya India
Nitin brings more than 27 years of diverse experience in statutory compliance and reporting, entrepreneurial ventures, Finance back-office operations, and consulting. His core strengths lie in General Accounting and Reporting, Financial Plans and Analysis (FP&A), Mergers and Acquisitions (M&A), System Integrations, and Finance Shared Service Centre (FSSC) setup.
At his previous organization, Nitin was the head of Finance managing local statutory reporting, consolidation, Finance shared services, acquisitions and integrations, technology procurement, facilities, and legal.
Nitin has also worked with organizations such as Ernst & Young, Capgemini, Symphony Teleca, Honeywell, and Accenture, where he held various positions and made significant contributions. In his current role at Voya India, Nitin oversees Finance, facilities, procurement, and legal functions.
Senior Vice President of Human Resources (HR), Voya Financial
Lori is the senior strategic HR thought partner for Voya’s EVP and CIO and the global technology organization. She is accountable for collaborating on organizational strategy and guiding the business on workforce strategy, talent management, cultural integration, diversity and inclusion, compensation, and retention. She has more than 25 years of experience in HR leadership, specializing in talent initiatives for global organizations and supporting acquisitions and divestitures. She also serves on Voya’s Enterprise Leadership Team.
Prior to joining Voya, Lori spent over ten years as SVP HR at Synchrony, primarily supporting the EVP and CIO in leading multiple people initiatives, including establishing university partnerships and driving organizational transformation. Lori has earlier held HR leadership positions at Stryker, IntegraMed, MasterCard, PepsiCo, and Deloitte Consulting. She holds a bachelor’s degree from Pace University. Lori is passionate about diversity, equity, and inclusion, with active involvement in various programs throughout her career.
Chief Risk Officer, Voya Financial
Frank O’Neill is the Chief Risk Officer for Voya Financial. Mr. O’Neill is responsible for overseeing the enterprise-wide and business-level risk monitoring and management program for the organization. The responsibilities include working with the Board of Directors and senior management to establish and manage an enterprise risk appetite framework consistent with the company’s strategic goals.
Prior to his current role, Mr. O’Neill was the Chief Financial Officer and Chief Risk Officer for the Wealth and Health business segments. In this role, he was responsible for the management of the financial health and risk management of the businesses. Prior to joining Voya in 2015, Mr. O’Neill was the Senior Vice President, Corporate Development, for Manulife Financial. Responsibilities included the management of business development opportunities (mergers and acquisitions) and the design and implementation of capital management solutions.