Securing futures. Safeguarding lives.
Explore our journey of empowerment and social impact
We are Voya India
What drives us
Our mission
Our mission is to build an exceptional Global Capability Center (GCC) while developing and deploying innovative and impactful solutions for Voya.
Our vision
Our vision is to propel Voya’s growth journey by providing unparalleled technology, analytics, and business solutions.
Board Members
Mona Zielke
Global Chief Operations Officer, Workplace Solutions, Voya Financial
Mona Zielke is global chief operations officer of Workplace Solutions for Voya Financial. Zielke leads the U.S.-based and global teams responsible for all Workplace Solutions Operations, including the customer contact center, claims experience and plan management for customers and clients across Voya’s Workplace Solutions businesses, which encompasses retirement, group and voluntary insurance, savings, as well as employer health benefits products and solutions.
Zielke is a Registered Principal of Voya Financial Partners, LLC member SIPC. She joined Voya in 2014 to advance the Voya’s Continuous Improvement (CI) efforts and led the integration and sustainability of CI within her organization to create a high-performance culture and streamlined processes. Prior to that, Zielke held leadership roles with Great Northwest Insurance Company, Hawaiian Insurance and Guaranty Company, and Progressive.
Sharada Nandakumar
Chief Executive Officer, Voya India
An industry veteran, Sharada Nandakumar brings more than three decades of experience, spanning the length and breadth of the ever-evolving technology industry. She has extensive experience in managing large businesses and operations, service delivery, and digital transformations.
Prior to Voya India, Sharada was with ‘Wipro’, where she spent more than 21 years in various roles in delivery, presales, sales, and business head. She has global expertise, building customer relationships across the United States, Europe, India, the Middle East, and Africa. Sharada’s strengths lie in building and maintaining strong customer relationships and in stakeholder and people management.
At Voya India, Sharada has played a crucial role in stabilizing the India Office, building a strong culture of trust, collaboration, and camaraderie, and accelerating the journey of building a strong global capability center.
Santhosh Keshavan
Executive Vice President and Chief Information Officer, Voya Financial
Santhosh Keshavan joined Voya as Chief Information Officer (CIO) in September 2017.
Santhosh’s 25 years of extensive experience include strategic planning on a global scale, driving transformational, sustainable change, and leveraging leading-edge technologies to enable innovative solutions, operational excellence, and business growth.
His leadership skills, combined with his deep technical expertise, have been instrumental in refining business processes, enhancing the customer experience, and advancing Voya’s strategic technology vision.
Nitin Dharamshi
Head - Finance, Voya India
Nitin brings more than 27 years of diverse experience in statutory compliance and reporting, entrepreneurial ventures, Finance back-office operations, and consulting. His core strengths lie in General Accounting and Reporting, Financial Plans and Analysis (FP&A), Mergers and Acquisitions (M&A), System Integrations, and Finance Shared Service Centre (FSSC) setup.
At his previous organization, Nitin was the head of Finance managing local statutory reporting, consolidation, Finance shared services, acquisitions and integrations, technology procurement, facilities, and legal.
Nitin has also worked with organizations such as Ernst & Young, Capgemini, Symphony Teleca, Honeywell, and Accenture, where he held various positions and made significant contributions. In his current role at Voya India, Nitin oversees Finance, facilities, procurement, and legal functions.
Lori Falcone
Senior Vice President of Human Resources (HR), Voya Financial
Lori is the senior strategic HR thought partner for Voya’s EVP and CIO and the global technology organization. She is accountable for collaborating on organizational strategy and guiding the business on workforce strategy, talent management, cultural integration, diversity and inclusion, compensation, and retention. She has more than 25 years of experience in HR leadership, specializing in talent initiatives for global organizations and supporting acquisitions and divestitures. She also serves on Voya’s Enterprise Leadership Team.
Prior to joining Voya, Lori spent over ten years as SVP HR at Synchrony, primarily supporting the EVP and CIO in leading multiple people initiatives, including establishing university partnerships and driving organizational transformation. Lori has earlier held HR leadership positions at Stryker, IntegraMed, MasterCard, PepsiCo, and Deloitte Consulting. She holds a bachelor’s degree from Pace University. Lori is passionate about diversity, equity, and inclusion, with active involvement in various programs throughout her career.
Rajat Kalia
Senior Vice President & Chief Technology Officer, Workplace Solutions Technology
Rajat Kalia is the Senior Vice President (SVP) and Chief Technology Officer (CTO) of Workplace Solutions Technology for Voya Financial. In this role, Kalia oversees a wide array of responsibilities including business consulting, technology roadmaps and strategy, architecture, large-scale strategic development, and technology operations. He supports the firm’s Workplace business and enterprise functions with a focus on integrating technological advancements to meet business objectives.
With more than 20 years of experience at the intersection of technology and financial services, Kalia has established himself as an expert in driving transformational programs and delivering innovative solutions. Before joining Voya Financial, Kalia spent three years consulting at IBM Global Services, where he supported operations for several large clients that engaged IBM to provide hosting and operations services. His commitment to his field extends beyond his professional career into his service on various boards, including Connecticut Insurance & Financial Services, Connecticut Science Center, Savvi Financial, and Voya India.
Minds behind the mission
Invested in you
Our EVP statement embodies our essence by prioritizing employees first.
Our Employee Value Proposition helps encapsulate the shared values in our organization. It is the foundation upon which our people-centric culture stands, it’s a commitment that allows our employees to shape their own destinies and drive recognizable growth.
We go beyond growth and impact, placing the employee firmly in the driver’s seat. The word ‘invested’ emphasizes alignment with purpose, belief in one’s potential, and the freedom given to every employee to drive change.
Our three pillars
Entrepreneurial
Nurturing the entrepreneurial spirit within each of us
Empathetic
Embracing differences through empathy and an open mind
Evolutionary
Taking pride in the constant evolution and continuous improvement of our people
Empowering our employees to make a difference
We prioritize our people, fostering employee communities to drive impactful change. This belief, integral to Voya India’s culture, defines our ethos at Voya India, promoting empathy, evolution, and an entrepreneurial spirit.
Our Employee-Led Councils (ELCs) exemplify our commitment to uniting our workforce around shared interests. These councils go beyond building community and support, serving as platforms for group volunteer activities, and offering paid time off for causes employees are passionate about. This approach strengthens the emotional connection between employees and the organization, uniting us in our quest for positive change.
ELCs play a crucial role in fostering a diverse and inclusive culture that celebrates unique perspectives.
Our objectives
Diversity, Equity, and Inclusion (DE&I)
Cultivate an environment that values every voice equally
Establish a unified framework for fostering inclusivity
Learn more
Next-Gen
Foster an engaging work environment for our Gen Z employees
Nurture the growth of our Gen Z employees
Corporate Social Responsibility (CSR)
Fulfill our responsibilities as conscientious corporate citizens
Engage our employees in contributing to community well-being beyond business goals
Environmental sustainability
Promote responsible environmental stewardship, social progress, and economic stability
Implement eco-friendly practices within our company premises
Impactful CSR initiatives at Voya India
Empathy is more than just a word; it’s woven into our culture and embedded in our values. We firmly believe that any form of social impact, no matter its size, holds tremendous value. Our Corporate Social Responsibility (CSR) framework is not just a commitment, but a reflection of our core values and our Employee Value Proposition (EVP) pillar – Empathy.
Our key drivers
- Empower underprivileged women with financial independence
- Support and rehabilitate elderly women
- Community support programs for HIV-infected socially disadvantaged families
- Medical and daily living skills support for intellectual disability in children
- Provision of basic amenities such as healthcare, food, shelter, and clothing
- Support physically challenged and underprivileged children
- Provide tutoring and skill-based training
- Focus holistically across the key population that needs support
- Partner with animal rescue and conservation centers
- Create a culture of giving by involving our employees in CSR initiatives
- Empower employees to be agents of social change, aligning with our EVP values
- Giving back to society through our time, corporate donations, and sponsorships
- Provided education and tech support for 150 disabled and orphan students in grades 8-10 via a bridge course
- Sponsored gadgets for online learning due to COVID, including laptops, LCDs, projectors, speakers, handheld microphones, and teaching materials
- Supported 2 homes for a year, covering education, nutrition, healthcare, and miscellaneous expenses for 8-10 children and 1 SOS mother each
- Sponsored administrative support for managing education and residential care for disabled girls and women in the NGO
- Offered financial aid for residential and medical expenses, including staff and medicines, for 77 elderly, destitute women in two Bangalore homes
- Assisted COVID-impacted families facing job loss and social isolation
- Provided food support to 50 COVID-positive individuals in quarantine through a community kitchen
- Distributed dry rations and hygiene kits to 575 families in the community
- Supported administrative costs and salaries for personnel overseeing education for 1,000 students with disabilities
- Funded early intervention therapies and treatment for 200 children with disabilities
About Voya Financial
Where success begins
Voya Financial serves as the guiding force behind Voya India as its parent entity. This collaborative approach fosters a powerful synergy, propelling both Voya Financial and Voya India toward the shared goals.
We at Voya are committed to removing obstacles from the way of financial security and a more contented life. Our individual, workplace, and institutional clients can become well-planned, well-invested, and well-protected with the help of the leading health, wealth, and investment company we represent.
Voya Financial, Inc. (NYSE: VOYA), a leader in our sector, oversees over $790 billion in assets under management and administration. We are honored to be named a member of the Bloomberg Gender-Equality Index, one of the World’s Most Ethical Companies® by the Ethisphere Institute, and a “Best Place to Work for Disability Inclusion” on the Disability Equality Index.
We are driven by a strong commitment to create value for both our clients and society at large by conducting business in a way that is socially, environmentally, economically, and ethically responsible.
7,200
Employees
$790 billion
Assets under management
and administration
Top 5
Retirement plan provider
Top 50
Largest global
asset managers
Top 5
Supplement health insurance provider
*Data as of March 31, 2023
Connect with us to join our journey
Help us build financial confidence and ethical responsibility, for a brighter future and a more fulfilling life
Products and services offered through the Voya® family of companies.
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Copyright 2023 Voya Global Services Pvt. Ltd. All rights reserved.
(Formerly known as VFI SLK Global Services Private Limited)
